OUR SERVICES

We assist you with your customer centric innovation challenges & needs!

SPRINTS

We deliver quick results!

RESEARCH SPRINT

Make better decisions with valuable insights extracted from contextual and/or customer research.

IDEATION SPRINT

Expand your solution space by getting a broad portfolio of new ideas from different sources.

EXPEDITIONS

We innovate together!

INNOVATION EXPEDITION

Increase the value of existing services or develop new ones in a co-creative trajectory.

STRATEGY EXPEDITION

Futurise your organisation by identifying opportunities, imagineering the future and creating an actionable roadmap.

TRACKS

We develop your abilities!

OPEN TRACKS

Develop your personal skills and knowledge when it comes to customer-centric innovation.

CUSTOMISED IN-COMPANY TRACKS

Transform your organisation into a customer-centric innovation leader with a customised education track in-company.

TRAINING MODULES FOR UNIVERSITIES

Let us train your students in customer-centric innovation.

mba university

ABOUT US

We pledge to be your partner in customer centric innovation , in good and bad times. We are passionate about Service Innovation and backed by the Design Thinking Methodology we will ignite your organisation’s passion for innovation. Stripped back from your daily routines, in our services we immerse you into a fast paced innovation process. Find out more about our philosophy, methodology and our enthusiastic team of guides.

ABOUT US

Find out about our hard numbers!

60

Innovation Expeditions

100

Sprints

1000

Students and Professionals trained in our
tracks

OUR WORK

Navigating our way through more than 60 challenges from organizations in many different industries we are constantly broadening our experience and our perspectives.

  • Where to play and how to play? Deze vraag stond centraal bij de ontwikkeling van de nieuwe strategie van LIOF voor de periode 2021-2025. De LIOF-directie wenste vanuit een outside-in perspectief de strategie te ontwikkelen, waarbij ‘Imagine Limburg in 2025’ als een blauwdruk centraal stond om......

  • Is er in Limburg draagvlak voor het aanbieden van Nederlands- én Duitstalig onderwijs op vmbo-niveau? Dat onderzocht UMIO’s Service Science Factory (SSF) eind 2019 in opdracht van Provincie Limburg. In december presenteerde het verantwoordelijke projectteam de onderzoeksresultaten. Wij spraken met p...

  • Maastricht University is known for its Problem Based Learning (PBL), where students learn in small tutorial groups under the supervision of a tutor. In order to bring PBL to the next level and make use of digital innovations, the UM I-portfolio Board sponsors initiatives. Within......