For researchers

The Service Science Factory constitutes an interdisciplinary and intercultural approach to service research and a new format for interdisciplinary education. It is all about providing access to existing knowledge and creating new excellent knowledge by scientists, students and business representatives, who are creating new and rethinking old service systems. The Service Science Factory wants to train entrepreneurs, adaptive innovaters and intuitive experts. Due to the adjacency to industrial organisation, real world data and actual practical solutions are provided.

What is Service Science?

Service Science is an interdisciplinary new field of research and academic effort in order to analyze the study, design and implementation of service systems. The aim is to understand the organisational, technical, human and cultural aspects of service systems in order to ultimately provide innovative solutions and advantages to a wide range of users.

Contributors

During the development of the new inititiative of the Service Science Factory, besides business contributions, preliminary contributions were made by several universities from around the world such as the RWTH Aachen (Germany), the Technion from Haifa (Israel), the Indian Institute of Technology in Kanpur (India) and the Queensland University of Technology Brisbane (Australia). The multidisciplinary participation is crucial for the success of the Service Science Factory.