Innovation is key for every organisation’s growth and sometimes even for its survival. Especially in dynamic times with new technologies and competitors emerging quickly, the success of small and large, profit and non-profit companies is determined by its abilities to innovate. Service Innovation, so innovating new or existing services, is adopted by leading companies to develop new business, avoid competition, and secure workplaces. (Service) Design Thinking is the practice-based discipline of Service Innovation and provides simple but effective tools and processes to develop stronger organisations.
In a highly interactive workshop on 9 May, we introduce you to both Service Innovation and Design, and shares inspiring best practices. After setting the framework, you develop new services using the SSF-developed method of Futurize. Tangible and practical outcomes characterize this workshop.