Opportunities for companies

The Service Science Factory wants to help your company realize its service innovation potential. Together with our researchers, students and partners within the industry we are able to deliver a complete service prototype.

Why you should work with Service Science Factory

• Your need for innovation is met by a team, consisting of your employees in addition to our researchers and students, so that accumulation of knowledge about innovation processes in your company is secured;

• Thanks to the project-based approach to innovation, you can survey and mobilize service innovation knowledge in your own company;

• You become a part of a network of companies and universities, giving you access to the expertise of other companies engaged in service innovation;

• To solve more complex innovation problems you need an innovation team with diverse expertise. You can be sure that our experienced project managers will employ a multi-disciplinary team that will stay focused on working on a new service;

• Your company efficiently uses limited innovation budgets. In a fast and inspiring way we will walk you through co-creating of an idea to a brand new service;

• By outsourcing service innovation, but keeping your employees in the project teams, you ensure that your company will retain the expertise in service innovation;

• Even after the project has been completed, your company will have permanent access to the networks of business and academic institutions working on service development and research. You will be able to participate in different projects and use the experience as inspiration for further innovation in your own organisation.

Our service innovation process

The projects of Service Science Factory are based upon modern service design principles. Download the presentation to learn more about our method of working.

Service Science Factory: The Basics
Download the presentation (PDF)

Service Science research

To show our dedication to building strong and fruitful long-term relationships, the Service Science Factory offers our partners the possibility of financing PhD positions within our organization. Thus, by offering financial support for a PhD candidate within the Service Science Factory, our partners receive the possibility of running two service innovation projects a year with the supported PhD candidate as academic coordinator. Moreover, in this situation our partners do not have to pay the 45,000 EUR flat fee normally charged for Service Science Factory innovation projects.

Contact

If you are interested in learning more about us, or would like to discuss business opportunities, feel free to contact one of our team members:

Gaby Odekerken

Scientific Director

Phone: +31 43 388 36 18
E-mail: g.odekerken@maastrichtuniversity.nl

Linda Lichel

Services Consultant

Phone: +31 433 88 3947
E-mail: l.lichel@maastrichtuniversity.nl