Press info

Press release

Professor Jos Lemmink appointed to Canon-Océ Endowed Chair

30 November 2010

Professor Jos Lemmink has been appointed to the Canon-Océ Endowed Chair in Business Services Innovation. The Endowed Chair will promote innovation and knowledge development in the vicinity of Venlo, the home city of Océ, an international leader in digital document management and a Canon Group company since March 2010.

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Universiteit Maastricht biedt hulp aan Youp van ‘t Hek (in Dutch)

30 November 2010

De Service Science Factory Universiteit Maastricht heeft Youp van ‘t Hek hulp aangeboden bij het analyseren van duizenden helpdeskklachten die hij ontving na een oproep. De cabaretier/columnist deed de oproep in een column over zijn persoonlijke ervaringen met de helpdesk van T-mobile. Een team van onderzoekers heeft 2.589 e-mails met klachten geanalyseerd…

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Press package

A lot of information about Service Science Factory can be found in our brochure. You are invited to download it and include its contents in your publications.

Press contacts

Journalists that would like to know more about Service Science Factory, request an interview or receive more information about specific projects can contact the following persons:

Gaby Odekerken

Scientific Director

Phone: +31 43 388 36 18
E-mail: g.odekerken@maastrichtuniversity.nl

Jos Lemmink

Academic Director

Phone: +31 43 388 37 83
E-mail: j.lemmink@maastrichtuniversity.nl

You can also contact Service Science Factory’s coordinator office at +31 43 388 37 19.

Pictures

You can find many photos from our events (as well as those illustrating our day-to-day work) on our Flickr page. Feel free to use them in your publications, as long as you credit them to Service Science Factory.